Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour

Reliable extended protection for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade provides comprehensive parts and labour coverage for eligible Lenovo ThinkCentre and other select laptops and computers. Designed as a 4-year on-site extension beyond the original 3-year warranty, it ensures financial protection and hassle-free repairs.

✅ What's Covered

• Mechanical/Electrical Failure: Covers component failures and defects after manufacturer warranty.
• Power Surge Protection: Included to protect against electrical surges.

📋 Coverage Details

• Duration: 4 years of on-site coverage, extending original 3-year warranty.
• Number of Claims: Unlimited claims for covered repairs.
• Claim Limit: Subject to terms of service agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement of covered parts and labour.
• Repair Method: On-site service at customer location.
• Replacement Type: Use of OEM or certified parts.
• Turnaround Time: Timely repair based on service schedule.
• Parts Quality: Genuine Lenovo parts ensuring device integrity.

📞 Claims Process

• How to File: Claims filed via Lenovo support channels online or phone.
• Support Hours: Business hours support with expert assistance.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Typically processed promptly after claim submission.
• No Hassle Promise: Streamlined claims process for customer convenience.

📱 Eligible Products

• Product Categories: Laptops & Computers including ThinkCentre M90 series and select Lenovo desktops.
• Product Condition: New and covered under original onsite warranty.
• Purchase Requirements: Upgrade valid for systems with existing 3-year on-site warranty.
• Excluded Products: Non-covered Lenovo models and devices outside warranty scope.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage extension.
• Cosmetic damage not affecting device function.
• Intentional damage or misuse.
• Software issues, viruses, or data loss.
• Loss or theft (not covered under this plan).

🎁 Additional Benefits

• Tech Support: Access to Lenovo technical support for covered devices.
• Transferable: Warranty upgrade transferable within original terms.

📦 How to Purchase

• Purchase upgrade while system is under original 3-year warranty.
• Provide valid proof of purchase and system details.
• Receive confirmation and warranty extension documentation.
• Register product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.