LENOVO 4-Year Extended Warranty / Basic Protection – Laptops & Computers

Reliable onsite warranty coverage for peace of mind and uninterrupted productivity.

The LENOVO 4-Year Extended Warranty / Basic Protection – Laptops & Computers provides extended onsite repair support for eligible Lenovo laptops and desktops. Designed as an add-on to the original warranty, it ensures continued financial protection and hassle-free repairs beyond the base warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and manufacturing defects covered after manufacturer warranty expires

📋 Coverage Details

• Duration: 4 years of coverage, starting after base warranty ends
• Coverage Start: Begins after purchase of warranty extension matching base warranty length
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo service policies

🔧 Service & Repairs

• Service Type: Repair or replacement of failing device
• Repair Method: Onsite service technician visits customer location
• Replacement Type: Lenovo-qualified repaired or exchanged machines
• Turnaround Time: Timely repair agreed upon between Lenovo and customer
• Parts Quality: Lenovo-certified parts and components

📞 Claims Process

• How to File: Remote problem determination followed by onsite technician scheduling
• Support Hours: Business hours support with agreed onsite visit times
• Documentation Required: Proof of purchase and warranty details
• Claim Approval: Approval based on remote problem diagnosis
• No Hassle Promise: Convenient onsite support minimizes downtime

📱 Eligible Products

• Product Categories: Lenovo Think branded laptops and desktops
• Product Condition: New devices covered under original warranty
• Purchase Requirements: Add-on matches warranty length, purchased as extension
• Excluded Products: Non-Lenovo or out-of-scope devices

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Cosmetic damage not affecting device function
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories outside original purchase
• Loss or theft not included in onsite coverage

🎁 Additional Benefits

• Tech Support: Access to Lenovo-trained technicians with high first-time fix rates
• Transferable: Coverage may transfer with device ownership (subject to terms)

📦 How to Purchase

• Purchase alongside Lenovo device or as warranty extension
• Provide proof of original warranty and purchase details
• Receive confirmation and coverage documents
• Register product if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable onsite support and enjoy worry-free ownership beyond the standard warranty.