Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo systems, providing peace of mind and financial security
The Lenovo Premier Support Plus Upgrade offers a 4-year extended warranty with accidental damage protection for select ThinkCentre and desktop models. This plan safeguards your investment with hassle-free repairs, expert support, and on-site service to minimize downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Repairs for component failures and defects beyond the original warranty period
- Accidental Damage: Coverage for drops, spills, and cracks reducing repair costs
- Battery Degradation: Replacement of sealed batteries with Lenovo-certified technicians
📋 Coverage Details
- Duration: 4 years of coverage starting after existing 3-year on-site warranty
- Number of Claims: Unlimited claims subject to plan terms
- Claim Limit: As specified in the protection agreement
🔧 Service & Repairs
- Service Type: Repair or replacement options provided
- Repair Method: Next business day on-site service
- Replacement Type: New or equivalent refurbished parts
- Turnaround Time: Next business day response and repair scheduling
- Parts Quality: Lenovo-certified OEM parts
📞 Claims Process
- How to File: Through Lenovo support via phone, chat, or email
- Support Hours: 24/7 availability
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically quick response and authorization
- No Hassle Promise: Easy claim process with expert technical support
📱 Eligible Products
- Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
- Product Condition: New devices with existing 3-year on-site warranty
- Purchase Requirements: Upgrade to coverage after original warranty purchase
- Excluded Products: Devices outside listed models; commercial or improper use excluded
❌ What's Not Covered
- Pre-existing damage or defects before coverage start
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use beyond intended terms
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (unless specified otherwise)
🎁 Additional Benefits
- Tech Support: 24/7 direct access to advanced Lenovo technicians
- Transferable: Coverage can be transferred with device ownership change
- No Lemon Guarantee: Replacement after multiple failed repairs
📦 How to Purchase
- Purchase during device acquisition or via warranty upgrade service
- Provide product proof and existing warranty details
- Receive confirmation and detailed coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at its discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
