Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Reliable protection for your Lenovo device and peace of mind.

The Lenovo Premier Support Plus Upgrade provides comprehensive coverage including hardware and software issues, accidental damage, and battery protection for eligible ThinkCentre and ThinkCentre AIO systems. This 4-year plan ensures hassle-free repairs, keeping your device productive and protected beyond the standard warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Included protection against electrical surges
• Accidental Damage: Drops, spills, and cracks protection included
• Screen Damage: Covered under accidental damage protection
• Battery Degradation: Sealed battery coverage included for up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year on-site warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair and replacement
• Repair Method: Next business day on-site service
• Replacement Type: New or equivalent refurbished components
• Turnaround Time: On-site support on next business day for unresolved remote issues
• Parts Quality: Lenovo-certified OEM parts

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 hardware and software support
• Documentation Required: Purchase receipt and device information
• Claim Approval: Typically immediate for remote support; on-site follows next business day
• No Hassle Promise: Unscripted solutions and fast escalation

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
• Product Condition: New devices with original 3-year on-site warranty
• Purchase Requirements: Suitable for systems already covered by 3 years on-site warranty
• Excluded Products: Devices without original on-site warranty, commercial fleet not stated

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft claims (unless theft coverage included, which is not the case)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase during new device purchase or upgrade existing service
• Provide product details and proof of original warranty
• Receive confirmation and warranty documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.