Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices, ensuring peace of mind and value.

The Lenovo Premier Support Plus Upgrade provides an extended 4-year on-site warranty that includes accidental damage protection for select ThinkCentre systems. It covers your devices beyond the standard warranty with priority service and financial protection against unexpected repair costs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Extended sealed battery warranty for up to 4 years
• Normal Wear and Tear: Coverage for common usage-related issues, including parts and labour

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo’s warranty terms and accidental damage protection limits

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: On-site service available next business day
• Replacement Type: New or Lenovo-certified refurbished parts
• Turnaround Time: Typically next business day service
• Parts Quality: Lenovo OEM parts and certified components

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7 support availability
• Documentation Required: Proof of purchase and details of the incident
• Claim Approval: Usually immediate or within one business day
• No Hassle Promise: Fast, unscripted solutions and easy claim process

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktop computers
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade applies only to devices with existing 3-year Lenovo warranty
• Excluded Products: Devices without original warranty or for commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects before coverage
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Loss or theft (unless specifically stated)
• Accessories not included in original device purchase

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Sealed Battery Coverage: Effective battery replacements to minimize downtime
• On-site Service: Next business day parts and labor prioritization
• Data Protection: Keep your drive program to enhance data security

📦 How to Purchase

• Purchase upgrade with new device or via Warranty Lookup for existing support
• Provide device serial and proof of existing warranty
• Receive confirmation and coverage documents from Lenovo
• Register device as required for extended coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with extended accidental damage protection.