Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Comprehensive protection and peace of mind for your Lenovo devices.
The Lenovo Premier Support Plus Upgrade extends your existing 3-year on-site warranty to 4 years, providing advanced coverage including hardware, software, and peripheral support. Designed for select Lenovo desktops and all-in-ones, it safeguards your investment with hassle-free repairs and faster issue resolution.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects after manufacturer warranty expires
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Power Surge Protection: Included as part of comprehensive coverage
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Accidental Damage: Covers drops, spills, and cracks (Accidental Damage Protection)
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Screen Damage: Included under accidental damage for applicable devices
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Battery Degradation: Battery replacement covered for sealed batteries up to 4 years
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Theft Protection: Not included
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Normal Wear and Tear: Not covered
📋 Coverage Details
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Duration: 4 years of coverage starting after the initial 3-year warranty period
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Number of Claims: Unlimited claims during coverage period
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Claim Limit: Subject to Lenovo's coverage terms
🔧 Service & Repairs
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Service Type: Repair or replacement
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Repair Method: On-site service next business day
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Replacement Type: New or Lenovo-certified refurbished parts
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Turnaround Time: Next business day on-site support
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Parts Quality: Lenovo-certified components and parts
📞 Claims Process
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How to File: Phone, chat, or email with direct access to advanced technicians
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Support Hours: 24/7/365 hardware and software support
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Documentation Required: Proof of purchase and device details
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Claim Approval: Typically immediate with unscripted, expert solutions
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No Hassle Promise: Streamlined support ensuring fast resolution
📱 Eligible Products
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Product Categories: Selected Lenovo desktops and all-in-one computers (ThinkCentre M90 series, M910, M920z, etc.)
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Product Condition: New devices with existing 3-year on-site warranty
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Purchase Requirements: Upgrade applies to systems with original 3-year warranty
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Excluded Products: Products outside specified Lenovo models or warranty scope
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use outside warranty terms
- Software issues, viruses, or data loss
- Accessories not originally purchased
- Loss unless theft protection is purchased separately
🎁 Additional Benefits
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Tech Support: 24/7 direct access to Lenovo advanced technicians
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No Lemon Guarantee: Not specified
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Transferable: Warranty can be transferred to new owner if device is sold
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Multi-Device Discount: Not specified
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Cancel Anytime: Pro-rated refund available upon cancellation
📦 How to Purchase
- Purchase at time of device purchase or via warranty upgrade
- Provide product details and proof of existing warranty
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.