Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years
Comprehensive protection and peace of mind for your Lenovo device
The Lenovo Premier Support Plus Upgrade provides 4 years of extensive coverage for select Lenovo desktops and all-in-ones, including hardware, software, and peripheral issues. Designed to protect your investment, it offers hassle-free repairs and expert support to keep your business running smoothly.
✅ What's Covered
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Mechanical/Electrical Failure: Hardware defects and failures covered after the standard manufacturer warranty
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Power Surge Protection: Coverage against damage caused by electrical surges
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Accidental Damage: Drops, spills, and cracks are included under the accidental damage protection
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Screen Damage: Protection for cracked or damaged displays
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Battery Degradation: Battery replacement covered under sealed battery warranty
📋 Coverage Details
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Duration: 4 years of coverage starting after the original 3-year on-site warranty
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Number of Claims: Unlimited claims during coverage term
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Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
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Service Type: Repair or replacement for covered issues
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Repair Method: Next business day on-site service included
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Replacement Type: New or certified refurbished parts used
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Turnaround Time: Fast response with on-site support next business day
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Parts Quality: Lenovo-certified parts and technicians
📞 Claims Process
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How to File: Phone, chat, or email with direct access to advanced technicians
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Support Hours: 24/7/365 availability
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Documentation Required: Proof of purchase and device details
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Claim Approval: Quick and unscripted solutions for claim resolution
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No Hassle Promise: Easy claim process with expert support
📱 Eligible Products
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Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones
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Product Condition: New devices with original 3-year on-site warranty
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Purchase Requirements: Eligible for upgrade after original warranty purchase or renewal
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Excluded Products: Devices without original 3-year warranty or commercial misuse excluded
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage
- Cosmetic damage that does not affect device function
- Intentional damage or misuse
- Commercial or heavy business use beyond typical warranty scope
- Software issues, viruses, or data loss
- Accessories not part of original purchase
- Loss unless theft coverage is specifically included
🎁 Additional Benefits
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Tech Support: 24/7 direct access to advanced Lenovo technicians
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No Lemon Guarantee: Not specified
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Transferable: Not specified
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Multi-Device Discount: Not specified
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Cancel Anytime: Not specified
📦 How to Purchase
- Purchase at time of new device acquisition or upgrade existing warranty
- Provide device and proof of purchase details
- Receive confirmation and coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with comprehensive Lenovo Premier Support Plus coverage.