Lenovo Premier Support Plus Upgrade – 4-Year Extended Warranty

Comprehensive protection and peace of mind for your Lenovo device.

The Lenovo Premier Support Plus Upgrade offers four years of extended on-site warranty coverage for select Lenovo desktops and all-in-ones. It delivers accident protection including drops and spills, ensuring hassle-free repairs and minimizing downtime to protect your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware component failures and defects beyond the manufacturer warranty period.
• Power Surge Protection: Included as part of comprehensive support.
• Accidental Damage: Coverage for drops, spills, and cracks to protect against real-life accidents.
• Screen Damage: Included within accidental damage protection for cracked or damaged displays.
• Battery Degradation: Extended warranty on sealed batteries ensuring battery replacement when needed.
• Theft Protection: Not included.
• Normal Wear and Tear: Coverage on typical component wear such as buttons, hinges, and ports is included.

📋 Coverage Details

• Duration: 4 years of coverage starting after the standard 3-year onsite warranty.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: No stated maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement of defective or damaged parts.
• Repair Method: Next business day onsite service for eligible locations.
• Replacement Type: Lenovo-certified refurbished or new parts as required.
• Turnaround Time: Next business day onsite support for unresolved remote issues.
• Parts Quality: Genuine Lenovo OEM parts certified for quality and compatibility.

📞 Claims Process

• How to File: Via telephone, chat, or email with Lenovo support.
• Support Hours: 24/7/365 support availability for hardware and software concerns.
• Documentation Required: Proof of purchase and device details as requested.
• Claim Approval: Typically immediate for supported claims.
• No Hassle Promise: Easy claims with unscripted access to advanced technicians.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones.
• Product Condition: New Lenovo devices with standard 3-year onsite warranty.
• Purchase Requirements: Must upgrade within warranty lookup or at purchase time.
• Excluded Products: Non-Lenovo devices, commercial use exclusions apply.

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty upgrade.
• Cosmetic damage that does not affect device operation.
• Intentional damage or misuse of the device.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft is not covered.

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technicians and unscripted solutions.
• No Lemon Guarantee: Not specified.
• Transferable: Warranty can be transferred with ownership change.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Pro-rated refund on cancellation possible.

📦 How to Purchase

• Purchase with Lenovo new device or via Warranty Lookup to upgrade existing coverage.
• Provide Lenovo product details and proof of original purchase.
• Receive confirmation and warranty coverage documentation from Lenovo.
• Register product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership.