Lenovo Premier Support Plus Upgrade – Extended Service Agreement

Comprehensive protection and peace of mind for your Lenovo device.

The Lenovo Premier Support Plus Upgrade provides extensive coverage for select ThinkCentre and ThinkStation models, including accidental damage and hardware failures beyond the standard warranty. This 4-year on-site extended warranty safeguards your investment with hassle-free repairs and expert support.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after the manufacturer warranty period
• Accidental Damage: Protection against drops, spills, cracks, and other accidents
• Battery Degradation: Sealed battery coverage ensuring effective replacement by certified technicians
• Normal Wear and Tear: Coverage includes parts wearing out during regular use

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year warranty
• Number of Claims: Unlimited claims for covered incidents
• Claim Limit: Subject to Lenovo policy and repair terms

🔧 Service & Repairs

• Service Type: Repair and replacement of covered parts and components
• Repair Method: Next business day on-site service by Lenovo-certified technicians
• Replacement Type: New or certified refurbished parts or devices
• Turnaround Time: Prompt repairs typically completed within a few business days
• Parts Quality: Genuine Lenovo OEM parts and certified components

📞 Claims Process

• How to File: Contact Lenovo support by phone, chat, or email
• Support Hours: 24/7 availability for hardware and software issues
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically approved within one business day
• No Hassle Promise: Easy claim submission and responsive service

📱 Eligible Products

• Product Categories: Laptops and desktop computers including ThinkCentre M90, M900 series and others listed
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade applicable during or shortly after original warranty purchase
• Excluded Products: Commercial rentals, pre-existing damage, and unsupported models

❌ What's Not Covered

• Pre-existing damage or manufacturer defects covered by original warranty
• Cosmetic damage not affecting device function
• Intentional damage or misuse
• Business or commercial rental use
• Software issues, viruses, or data loss
• Accessories not originally included with the device
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technicians for hardware and software issues
• Transferable: Coverage can be transferred to new owners when device is resold
• Cancel Anytime: Pro-rated refunds available if coverage is canceled early

📦 How to Purchase

• Purchase upgrade at time of new device purchase or within the warranty lookup period
• Provide product serial number and purchase proof
• Receive confirmation and full coverage documentation via email
• Register your device online for warranty activation and management

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership backed by expert service and comprehensive coverage.