Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1

Comprehensive protection and reliable support for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers a 4-year extended warranty with on-site service, covering select ThinkCentre and ThinkStation models. This plan delivers financial protection and hassle-free repairs by addressing hardware, software, and peripheral issues swiftly.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and failures beyond the manufacturer's warranty period.
• Accidental Damage: Protection against drops, spills, and cracks as part of Accidental Damage Protection.
• Battery Degradation: Coverage includes extended battery warranty and replacement by certified technicians.
• Normal Wear and Tear: Includes parts prioritization for repairs on common wear items.

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year on-site warranty.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No specific payout limit disclosed.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered parts and labor.
• Repair Method: Next business day on-site service by Lenovo-certified technicians.
• Replacement Type: Use of genuine OEM parts and certified replacements.
• Turnaround Time: On-site support typically next business day after issue diagnosis.
• Parts Quality: Lenovo-certified parts ensuring reliability and durability.

📞 Claims Process

• How to File: Via phone, chat, or email for direct access to advanced technicians.
• Support Hours: 24/7 availability for hardware and software issues.
• Documentation Required: Purchase receipt and device details may be requested.
• Claim Approval: Typically rapid with unscripted solutions and minimal delays.
• No Hassle Promise: Easy claim process with on-site support if issues cannot be resolved remotely.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops.
• Product Condition: New devices with a prior 3-year on-site warranty.
• Purchase Requirements: Upgrade applies after initial three years on-site warranty is active.
• Excluded Products: Models outside specified ThinkCentre and ThinkStation ranges.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Intentional damage or misuse.
• Commercial or business use beyond personal or office limits.
• Software issues, viruses, or data loss.
• Accessories not originally purchased with the device.
• Loss not covered unless theft protection is explicitly included.

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo’s advanced technical support team.
• Transferable: Warranty may be transferable to new owners (subject to Lenovo terms).
• Cancel Anytime: Pro-rated refund policy applies upon cancellation.

📦 How to Purchase

• Purchase along with a new Lenovo system or via warranty upgrade functions.
• Provide device and purchase information for activation.
• Receive confirmation and documentation electronically.
• Register product coverage online for full protection benefits.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.