Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo device giving you peace of mind and hassle-free repair support.
The Lenovo Premier Support Plus Upgrade delivers an extended 4-year on-site warranty covering selected ThinkCentre desktop models. It provides fast issue resolution, protection from accidents, and advanced technical support to ensure your investment stays productive and financially protected.
✅ What's Covered
-
Mechanical/Electrical Failure: Defects and hardware failures covered beyond the manufacturer warranty period
-
Power Surge Protection: Included to safeguard against electrical surges
-
Accidental Damage: Coverage for drops, spills, and cracks to reduce repair costs
-
Battery Degradation: Sealed battery replacement coverage up to 4 years
📋 Coverage Details
-
Duration: 4 years of coverage from date of upgrade
-
Number of Claims: Unlimited claims allowed during coverage period
-
Claim Limit: Subject to Lenovo warranty terms
🔧 Service & Repairs
-
Service Type: Repair or replacement of covered defects and damages
-
Repair Method: Next business day on-site support
-
Replacement Type: New or Lenovo-certified refurbished parts
-
Turnaround Time: Fast response with prioritized parts and service
-
Parts Quality: Genuine Lenovo parts fitted by certified technicians
📞 Claims Process
-
How to File: Via phone, chat, or email directly with Lenovo support
-
Support Hours: 24/7 availability for hardware and software issues
-
Documentation Required: Proof of purchase and device information
-
Claim Approval: Typically rapid approval for covered repairs
-
No Hassle Promise: Expert, unscripted assistance ensuring customer satisfaction
📱 Eligible Products
-
Product Categories: Select ThinkCentre M90, M900, M90a Gen 2 and later desktop models
-
Product Condition: New Lenovo devices with original 3-year warranty
-
Purchase Requirements: Upgrade applies to systems with existing 3-year onsite warranty
-
Excluded Products: Products outside the specified models or under commercial use
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting functionality
- Intentional damage or misuse
- Commercial or business use not covered
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft claims (unless separately covered)
🎁 Additional Benefits
-
Tech Support: Always-on 24/7 technical support for hardware and software
-
Transferable: Coverage can be transferred to new owners (subject to terms)
📦 How to Purchase
- Purchase with your new Lenovo device or upgrade existing warranty via Warranty Lookup
- Provide device and purchase details to Lenovo
- Receive confirmation and coverage documentation
- Registration is generally managed by Lenovo
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.