Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers 4 years of extended protection covering ThinkCentre and ThinkPad desktops and all-in-ones. This plan safeguards your investment by providing hassle-free repairs and minimizing downtime with priority on-site service.

✅ What's Covered

• Mechanical/Electrical Failure: Covers component failures and defects after the manufacturer warranty period.
• Accidental Damage: Protects against drops, spills, and cracks.
• Battery Degradation: Includes sealed battery coverage and replacement if capacity degrades.
• Normal Wear and Tear: Covers common usage issues such as buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims throughout the coverage term.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement services included.
• Repair Method: Next business day on-site support provided.
• Replacement Type: Parts and labor covered with Lenovo-certified components.
• Turnaround Time: Typically next business day response.
• Parts Quality: Genuine Lenovo parts and certified technicians.

📞 Claims Process

• How to File: Contact via phone, chat, or email for direct access to advanced technicians.
• Support Hours: 24/7/365 hardware and software support available.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Rapid issue resolution and approval typical.
• No Hassle Promise: Unscripted solutions and easy service experience.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M900, M93, M910, M920z AIO, and X1 desktop computers.
• Product Condition: New devices with existing 3-year on-site warranty coverage.
• Purchase Requirements: Upgrade applicable during or after initial device purchase.
• Excluded Products: Non-Lenovo devices, commercial misuse, or pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Intentional damage or misuse of devices.
• Software issues, viruses, and data loss.
• Accessories not originally included with the device.
• Loss or theft, as coverage is limited to accidental damage and hardware failure.

🎁 Additional Benefits

• Tech Support: 24/7 dedicated Lenovo technical support.
• Transferable: Service agreement can be transferred to a new owner.
• Cancel Anytime: Eligible for prorated refunds upon cancellation.

📦 How to Purchase

• Purchase upgrade with your new Lenovo device or via warranty lookup for existing products.
• Provide proof of original purchase and device details.
• Receive confirmation and service plan documents electronically.
• Register your upgrade online if required to activate benefits.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at its discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with premium coverage and responsive support.