Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices and peace of mind

The Lenovo Premier Support Plus Upgrade offers 4 years of on-site extended warranty coverage for selected ThinkCentre and ThinkVision desktop and AIO models. Designed for systems with an existing 3-year on-site warranty, this plan ensures financial protection and hassle-free repairs covering hardware, software, and peripherals.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects beyond the manufacturer warranty period
• Accidental Damage: Protection against drops, spills, cracks, and other accidents
• Battery Degradation: Sealed battery replacement coverage for up to 4 years

📋 Coverage Details

• Duration: 4 years of extended coverage starting after the initial 3-year on-site warranty
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Subject to Lenovo's terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement of covered parts and labor
• Repair Method: On-site service available next business day
• Replacement Type: Lenovo-certified repairs using OEM parts
• Turnaround Time: Next business day on-site support
• Parts Quality: Genuine Lenovo parts installed by certified technicians

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7 availability including holidays
• Documentation Required: Proof of purchase and device details
• Claim Approval: Quick triage and approval depending on issue
• No Hassle Promise: Unscripted remote troubleshooting before dispatching on-site support

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900 series, M90a Gen 2/3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New Lenovo systems with an initial 3-year on-site warranty
• Purchase Requirements: Add-on coverage for existing systems covered under an initial 3-year warranty
• Excluded Products: Devices outside the specified models or without qualifying initial warranty

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Cosmetic damage not affecting device function
• Intentional damage, misuse, or unauthorized repairs
• Commercial/industrial use outside normal office environment
• Software issues, viruses, or data loss unrelated to hardware failure
• Accessories not included in original device purchase
• Loss (unless theft included, which it is not)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo advanced technicians
• Transferable: Warranty is transferable with device ownership change
• Accidental Damage Protection: Up to 80% reduction in repair costs for accidents
• Battery Coverage: Sealed battery replacement reduces downtime

📦 How to Purchase

• Purchase alongside your new Lenovo eligible device or upgrade existing warranty
• Provide proof of original product purchase and warranty status
• Receive confirmation and warranty documents for coverage
• Register your warranty online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the Premier Support Plus agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.