Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices, providing peace of mind and financial security.
The Lenovo Premier Support Plus Upgrade delivers extended coverage for select ThinkCentre and Think devices with 3 years on-site warranty, upgrading protection to 4 years. It offers fast issue resolution, accidental damage protection, and on-site support, ensuring hassle-free repairs and investment protection.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty.
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Power Surge Protection: Included as part of comprehensive support.
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Accidental Damage: Coverage for drops, spills, and cracks.
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Screen Damage: Included within accidental damage protection.
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Battery Degradation: Sealed battery coverage up to 4 years.
📋 Coverage Details
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Duration: 4 years of coverage starting after the initial 3-year warranty.
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Number of Claims: Unlimited claims during coverage period.
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Claim Limit: Subject to Lenovo's service terms and conditions.
🔧 Service & Repairs
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Service Type: Repair or replacement as needed.
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Repair Method: Next business day on-site support.
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Replacement Type: Lenovo-certified refurbished or new parts.
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Turnaround Time: Fast repairs with priority parts availability.
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Parts Quality: OEM Lenovo components.
📞 Claims Process
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How to File: Via phone, chat, or email with direct access to advanced technicians.
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Support Hours: 24x7x365 always-on support.
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Documentation Required: Proof of purchase and device details.
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Claim Approval: Typically processed rapidly for quick resolution.
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No Hassle Promise: Easy, unscripted solutions tailored to your issues.
📱 Eligible Products
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Product Categories: Select Lenovo ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktop models.
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Product Condition: New Lenovo devices with original 3-year onsite warranty.
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Purchase Requirements: Upgrade applies to systems with existing 3-year warranty.
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Excluded Products: Non-covered Lenovo models and devices without initial onsite warranty.
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage start.
- Intentional damage or misuse.
- Commercial or business use outside warranty terms.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss or theft (unless specified).
🎁 Additional Benefits
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Tech Support: 24/7 direct access to Lenovo advanced technicians.
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Transferable: Service can be transferred to new device owner.
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Sealed Battery Coverage: Battery replacements covered to maintain performance.
📦 How to Purchase
- Upgrade during device purchase or via Warranty Lookup.
- Provide product and warranty details for enrollment.
- Receive confirmation and all coverage documents.
- Register product online if required for support access.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.