Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade provides 4 years of extensive coverage for select ThinkCentre and related desktop models, including hardware, software, and accidental damage protection. Designed to reduce repair costs and prevent downtime, this plan ensures hassle-free repairs and on-site service for your peace of mind.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period.
• Accidental Damage: Protection against drops, spills, and cracks, reducing device repair costs significantly.
• Battery Degradation: Certified battery replacement coverage for up to 4 years.

📋 Coverage Details

• Duration: 4 years of coverage starting from the original warranty period end.
• Number of Claims: Unlimited claims allowed within the coverage period.
• Claim Limit: Coverage includes parts and labor with prioritized service; limits governed by plan terms.

🔧 Service & Repairs

• Service Type: Repair or replacement for covered claims including hardware and software support.
• Repair Method: On-site next business day support for eligible issues.
• Replacement Type: Repairs use Lenovo-certified parts and technicians.
• Turnaround Time: Fast response with next business day on-site service availability.
• Parts Quality: OEM and certified components ensure quality repair outcomes.

📞 Claims Process

• How to File: Claims submitted via phone, chat, or email for quick assistance.
• Support Hours: 24/7 availability for hardware and software support.
• Documentation Required: Proof of purchase and relevant device information.
• Claim Approval: Typically approved promptly with direct technician access.
• No Hassle Promise: Easy claim process with unscripted, expert assistance.

📱 Eligible Products

• Product Categories: Laptops & Computers – ThinkCentre M90, M900 series and related devices.
• Product Condition: New products with existing 3-year warranty eligible for upgrade to 4 years.
• Purchase Requirements: Upgrade applicable as an extension after original 3-year on-site warranty.
• Excluded Products: Commercial misuse and unauthorized modifications not covered.

❌ What's Not Covered

• Pre-existing damage or defects not identified at coverage start.
• Intentional damage or misuse of device.
• Software-only issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft (unless covered under separate plan).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• Transferable: Plan may transfer to new device owners where allowed.

📦 How to Purchase

• Purchase upgrade with device or via Warranty Lookup function after initial purchase.
• Provide product details and proof of purchase for activation.
• Receive confirmation and warranty documents upon purchase.
• Register product online if required for faster claims handling.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the plan agreement. Lenovo reserves the right to repair, replace, or reimburse at its discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership.