Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site

Comprehensive protection for your Lenovo devices, providing peace of mind and reliable support.

The Lenovo Premier Support Plus Upgrade extends your device's coverage for 4 years, including accidental damage protection for select ThinkCentre and related models. It offers hassle-free repairs and on-site service to keep your business productive.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty.
• Power Surge Protection: Included to protect against electrical damage.
• Accidental Damage: Coverage for drops, spills, and cracks.
• Screen Damage: Included under accidental damage protection.
• Battery Degradation: Sealed battery replacement coverage for up to 4 years.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Not specified; subject to protection plan terms.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered parts and labour.
• Repair Method: Next business day on-site service.
• Replacement Type: OEM or certified refurbished parts.
• Turnaround Time: Next business day for on-site repairs.
• Parts Quality: Lenovo-certified components.

📞 Claims Process

• How to File: Via phone, chat, or email with Lenovo support.
• Support Hours: 24/7/365 support availability.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Typically quick response and resolution.
• No Hassle Promise: Direct access to advanced technicians and unscripted solutions.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 and 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 models.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade for systems with 3 years on-site warranty.
• Excluded Products: Devices without original warranty or commercial-use exclusions may apply.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Cosmetic damage that does not affect function.
• Commercial or business use beyond prescribed terms.
• Software issues, viruses, and data loss.
• Accessories not originally purchased.
• Loss unless theft coverage included (not applicable).

🎁 Additional Benefits

• Tech Support: 24/7 Lenovo advanced technical support.
• No Lemon Guarantee: Not specified.
• Transferable: Coverage can be upgraded or transferred via Lenovo Warranty Lookup.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase with your new Lenovo device or upgrade existing service via Warranty Lookup.
• Provide product details and warranty information.
• Receive confirmation and coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with comprehensive accidental damage coverage and expert support.