Lenovo Premier Support Plus Upgrade

Reliable protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade provides comprehensive coverage including accidental damage protection and extended support for eligible ThinkCentre and other Lenovo systems. It ensures financial protection and hassle-free repairs with next-business-day onsite service and expert technical assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Sealed battery coverage up to 4 years

📋 Coverage Details

• Duration: 4 years of coverage starting from purchase date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo’s policy; priority parts replacement included

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: Next business day onsite support or depot service
• Replacement Type: New or certified refurbished parts/models
• Turnaround Time: Typically next business day onsite for qualified issues
• Parts Quality: Lenovo-certified parts and technicians

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Fast, unscripted resolution
• No Hassle Promise: Easy and direct support for hardware and software issues

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New Lenovo desktops with original 3-year onsite warranty
• Purchase Requirements: Upgrade from existing 3-year warranty
• Excluded Products: Devices outside listed models, commercial use exclusions may apply

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Cosmetic damage not affecting functionality
• Loss or theft (unless specified)
• Accessories not included in original product purchase

🎁 Additional Benefits

• Tech Support: 24/7 advanced technician access for hardware and software
• Transferable: Warranty may be transferred to new owners
• Accidental Damage Protection: Covers spills, drops, and cracks with minimized downtime
• Extended Battery Warranty: Covers sealed battery replacement up to 4 years

📦 How to Purchase

• Purchase when buying a new Lenovo device or as a warranty upgrade
• Provide product details and existing warranty information
• Receive confirmation and documentation of extended coverage
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at its discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.