Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage including parts and labour for select Lenovo ThinkCentre and ThinkStation models. Designed to protect your investment, this plan ensures hassle-free repairs and minimizes downtime with expert support and fast on-site service.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for defects or failures after the manufacturer warranty period
• Accidental Damage: Coverage for drops, spills, and cracks
• Battery Degradation: Sealed battery replacement for up to 4 years
• Parts Prioritization: Priority availability for replacement parts

📋 Coverage Details

• Duration: 4 years of coverage, starting after initial 3-year on-site warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms, covers necessary repairs or replacements

🔧 Service & Repairs

• Service Type: Repair or replacement at Lenovo-certified service centers
• Repair Method: Next business day on-site support
• Replacement Type: New or equivalent components
• Turnaround Time: Priority repair within next business day
• Parts Quality: OEM parts from Lenovo-certified technicians

📞 Claims Process

• How to File: Via phone, chat, or email support
• Support Hours: 24/7 availability
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically swift with direct technician support
• No Hassle Promise: Unscripted solutions and easy claims

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90, M900 series, M910, M920z AIO, M93, X1)
• Product Condition: New devices with original Lenovo 3-year on-site warranty
• Purchase Requirements: Upgrade applicable during or after initial warranty period
• Excluded Products: Devices without original on-site warranty or used commercially

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start
• Intentional damage, misuse, or negligent handling
• Cosmetic damage that does not affect device function
• Commercial use or modified hardware not authorized
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (unless separately specified)

🎁 Additional Benefits

• Tech Support: 24/7 support from advanced Lenovo technicians
• Sealed Battery Coverage: Certified battery replacements to minimize downtime
• Transferable: Coverage may be transferable to new owners
• Cancel Anytime: Pro-rated refund policy available

📦 How to Purchase

• Purchase or upgrade during or after initial device purchase
• Provide product serial number and receipt details
• Receive confirmation and coverage documents via email
• Register product online if required to activate coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment with worry-free coverage and enjoy peace of mind from unexpected repair costs.