Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage including accidental damage protection for select ThinkCentre and ThinkPad models. It safeguards your investment with hassle-free repairs and expert on-site support, minimizing downtime and unexpected expenses.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty period
• Power Surge Protection: Included to protect against electrical damage
• Accidental Damage: Coverage for drops, spills, and cracks
• Screen Damage: Covered under accidental damage protection
• Battery Degradation: Sealed battery coverage and replacement when necessary
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage, starting after the original 3-year onsite warranty
• Number of Claims: Unlimited claims within coverage term
• Claim Limit: No specified maximum payout per claim disclosed

🔧 Service & Repairs

• Service Type: Repair and on-site replacement services
• Repair Method: Next business day onsite support, remote assistance available
• Replacement Type: Lenovo certified replacement parts or devices
• Turnaround Time: Next business day onsite response
• Parts Quality: OEM certified components and batteries

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 always-on support
• Documentation Required: Proof of purchase and device information may be requested
• Claim Approval: Quick resolution with unscripted solutions from experts
• No Hassle Promise: Easy claim process with dedicated Premier Support team

📱 Eligible Products

• Product Categories: Laptops & Computers – ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1, among others
• Product Condition: New devices covered
• Purchase Requirements: Must upgrade existing 3-year onsite warranty
• Excluded Products: Commercial units or products outside the supported model list

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use beyond coverage terms
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss (theft not covered)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Coverage transferability not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase as an upgrade to existing Lenovo 3-year on-site warranty
• Provide product and warranty information during purchase
• Receive confirmation and coverage documentation
• Register warranty online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.