Lenovo Premier Support Plus Upgrade

Comprehensive protection and faster repairs for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers a 4-year extended accidental damage protection plan designed for select ThinkCentre and ThinkStation desktops, providing financial protection and onsite support beyond the original warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period.
• Accidental Damage: Protection from drops, spills, and cracks.
• Battery Degradation: Sealed battery replacement coverage up to 4 years.
• Normal Wear and Tear: Includes buttons, hinges, and ports wear coverage.

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year onsite warranty.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: No specific maximum payout disclosed; prioritized parts replacement.

🔧 Service & Repairs

• Service Type: Repair or replacement for covered issues.
• Repair Method: Next business day onsite support available.
• Replacement Type: Lenovo-certified replacement parts or units.
• Turnaround Time: Next business day onsite response for unresolved remote issues.
• Parts Quality: OEM Lenovo parts and certified components.

📞 Claims Process

• How to File: Phone, chat, or email support for claims initiation.
• Support Hours: 24/7/365 access to advanced technicians.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Fast and unscripted solutions by Lenovo experts.
• No Hassle Promise: Dedicated support with direct technician access and escalation if needed.

📱 Eligible Products

• Product Categories: ThinkCentre M90 series, ThinkStation M900 series, and selected Lenovo desktops.
• Product Condition: New devices with original 3-year onsite warranty.
• Purchase Requirements: Upgrade applies to systems already covered under 3-year onsite warranty.
• Excluded Products: Devices without original 3-year onsite warranty or outside specified Lenovo models.

❌ What's Not Covered

• Pre-existing damage or defects before coverage.
• Cosmetic damage not affecting device function.
• Intentional damage or misuse.
• Commercial or business use not specified.
• Software issues, viruses, or data loss.
• Accessories not originally purchased with device.
• Loss not due to theft.

🎁 Additional Benefits

• Tech Support: 24/7 Lenovo advanced technical support.
• Transferable: Warranty coverage transferable to new owner if device is sold.
• Extended Battery Warranty: Covers sealed battery replacement for up to 4 years.

📦 How to Purchase

• Can be added at device purchase or upgraded via Warranty Lookup.
• Provide product details and original warranty information.
• Receive confirmation and supplemental coverage documentation.
• Register product online if required for service activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership backed by expert support and comprehensive accident protection.