Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection for your Lenovo device and peace of mind

The Lenovo Premier Support Plus Upgrade offers 4 years of extensive coverage for ThinkCentre and related systems, protecting against hardware and software issues, accidental damage, and battery degradation. Designed to keep your business productive, it ensures hassle-free repairs, expert support, and financial protection.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures covered beyond the standard warranty period
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Lenovo-certified battery replacement minimizing downtime
• Normal Wear and Tear: Includes common issues like buttons, hinges, and ports

📋 Coverage Details

• Duration: 4 years of coverage starting after original 3-year on-site warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No explicit maximum payout specified

🔧 Service & Repairs

• Service Type: Repair or replacement depending on issue
• Repair Method: Next business day on-site support available
• Replacement Type: Lenovo-certified refurbished or new components
• Turnaround Time: Next business day on-site service for unresolved issues remotely
• Parts Quality: Genuine Lenovo parts and certified certified technicians

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 always-on support
• Documentation Required: Proof of purchase and device information
• Claim Approval: Fast approval with unscripted, personalized support
• No Hassle Promise: Easy claim process with professional solutions

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 and Gen 3, M910, M920z AIO, M93, X1 desktop computers
• Product Condition: New devices with an original 3-year on-site warranty
• Purchase Requirements: Upgrade applies after initial warranty purchase
• Excluded Products: Devices without a 3-year on-site warranty, commercial-use devices outside offered models

❌ What's Not Covered

• Pre-existing damage or defects not reported at purchase
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (unless covered by separate theft policy)

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technicians
• Transferable: Coverage may be transferable to new owner (subject to terms)
• Extended Battery Warranty: Certified battery replacement included

📦 How to Purchase

• Purchase alongside new Lenovo device or upgrade existing warranty via Warranty Lookup
• Provide product and proof of purchase details
• Receive confirmation and coverage documentation by Lenovo
• Registration online may be required to activate coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.