Lenovo Premier Support Plus Upgrade - 4-Year Accidental Damage Protection

Comprehensive peace of mind with coverage that protects your investment.

The Lenovo Premier Support Plus Upgrade provides 4 years of extended coverage designed for select ThinkCentre and ThinkCentre AIO systems. It offers financial protection for unexpected hardware and software issues, including accidental damage, ensuring hassle-free repairs and expert support beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs due to component failures and defects after the initial warranty period.
• Accidental Damage: Protection against drops, spills, and cracks to safeguard your device in real-life situations.
• Battery Degradation: Coverage includes battery replacement by Lenovo-certified technicians to minimize downtime.
• Normal Wear and Tear: Includes coverage for issues like hinge or port failures typically excluded from basic warranties.

📋 Coverage Details

• Duration: 4 years of coverage starting from original system purchase.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: No explicit maximum payout per claim specified.

🔧 Service & Repairs

• Service Type: Repair, replacement, or reimbursement options.
• Repair Method: Next business day on-site service available.
• Replacement Type: New or certified refurbished parts.
• Turnaround Time: Next business day on-site support ensures minimal downtime.
• Parts Quality: Uses Lenovo-certified OEM parts.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7/365 availability for hardware and software issues.
• Documentation Required: Proof of purchase and device information typically required.
• Claim Approval: Fast response with unscripted solutions for all issues.
• No Hassle Promise: Easy, no-hassle claims process with professional support.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2 & Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones.
• Product Condition: New devices with existing 3-year on-site warranty eligible for upgrade.
• Purchase Requirements: Upgrade applies only to systems with original 3-year on-site warranty.
• Excluded Products: Non-Lenovo or unsupported models not eligible.

❌ What's Not Covered

• Pre-existing damage or defects present before coverage activation.
• Intentional damage, misuse or abuse of the device.
• Commercial use outside covered product terms.
• Software-related issues such as viruses or data corruption.
• Accessories not originally purchased with the device.
• Loss or theft is not included unless stated (not included here).

🎁 Additional Benefits

• Tech Support: 24/7 expert technical support for hardware and software issues.
• Transferable: Coverage may be transferred to new owners subject to plan terms.
• Accidental Damage Protection: Substantial savings on repair costs for real-life accidents.
• Extended Battery Warranty: Certified battery replacement to keep devices running reliably.

📦 How to Purchase

• Available as an upgrade for eligible Lenovo systems within warranty period.
• Provide product details and proof of original warranty purchase.
• Receive immediate confirmation and coverage documentation.
• Register product online if required to activate benefits.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership for years to come.