Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade delivers extended on-site warranty and accidental damage protection for select Lenovo ThinkCentre and ThinkPad models. Designed for systems with an existing 3-year on-site warranty, this 4-year plan helps safeguard your investment by offering hassle-free repairs and expert support, minimizing downtime and unexpected costs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond original manufacturer warranty
• Power Surge Protection: Included coverage against electrical surges
• Accidental Damage: Coverage for drops, spills, and cracks
• Battery Degradation: Extended warranty on sealed batteries ensuring effective replacements
• Normal Wear and Tear: Coverage for common usage issues like worn buttons or hinges

📋 Coverage Details

• Duration: 4 years total coverage starting after the initial 3-year warranty
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: No maximum payout specified

🔧 Service & Repairs

• Service Type: Repair or replacement services
• Repair Method: Next business day on-site repair
• Replacement Type: New or Lenovo-certified refurbished parts
• Turnaround Time: Next business day on-site service
• Parts Quality: Lenovo-certified components ensuring quality and compatibility

📞 Claims Process

• How to File: Via phone, chat, or email
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically fast and efficient review
• No Hassle Promise: Easy claim process with direct access to advanced technicians

📱 Eligible Products

• Product Categories: Laptops & computers, specifically ThinkCentre M90 series, M910, M920z AIO, and others listed
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Can be added when buying new or via warranty upgrade
• Excluded Products: Not for commercial use or pre-existing damages

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use not covered
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss unrelated to theft protection (not included)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Coverage may be transferable upon device ownership change
• Accidental Damage Protection: Reduces repair costs by up to 80%

📦 How to Purchase

• Purchase alongside a new device or upgrade existing service via Warranty Lookup
• Provide product details and proof of original warranty
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement terms. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.