Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site
Comprehensive protection and peace of mind for your Lenovo devices
The Lenovo Premier Support Plus Upgrade provides extensive coverage including accidental damage protection for select ThinkCentre and ThinkStation systems with existing 3-year on-site warranty. This 4-year extended warranty ensures hassle-free repairs and on-site support to safeguard your investment and minimize downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Accidental Damage: Protection against drops, spills, and cracks
- Battery Degradation: Sealed battery replacement coverage up to 4 years
- Normal Wear and Tear: Coverage includes typical usage damage such as buttons, hinges, and ports
📋 Coverage Details
- Duration: 4 years of extended coverage starting after existing 3-year warranty
- Number of Claims: Unlimited claims for covered events
- Claim Limit: Per plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement including parts and labor
- Repair Method: On-site next business day support
- Replacement Type: OEM or certified components replacements
- Turnaround Time: Next business day on-site service
- Parts Quality: Lenovo-certified parts only
📞 Claims Process
- How to File: Via phone, chat, or email support channels
- Support Hours: 24/7 availability
- Documentation Required: Purchase receipt and device information
- Claim Approval: Typically immediate or within one business day
- No Hassle Promise: Easy claim process with unscripted solutions
📱 Eligible Products
- Product Categories: Laptops & Computers, including ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1
- Product Condition: New devices with existing 3-year on-site warranty
- Purchase Requirements: Upgrade available at purchase or via Warranty Lookup
- Excluded Products: Commercial heavy usage and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not listed on the original purchase
- Loss unless theft coverage is purchased separately
🎁 Additional Benefits
- Tech Support: 24/7 access to advanced Lenovo technicians
- Transferable: Warranty can be transferred to subsequent owners
- Extended Battery Warranty: Included up to 4 years to reduce downtime
📦 How to Purchase
- Purchase with your new Lenovo device or upgrade existing warranty via Warranty Lookup
- Provide proof of purchase and device details
- Receive confirmation and warranty coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership backed by expert support.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
