Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Comprehensive protection for your Lenovo device and peace of mind.

The Lenovo Premier Support Plus Upgrade provides advanced hardware and software support for eligible Lenovo ThinkCentre and related systems. This 4-year on-site warranty upgrade ensures faster issue resolution, accident protection, and priority service to keep your business productive with hassle-free repairs and extended coverage.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Included as part of comprehensive support.
• Accidental Damage: Protection against drops, spills, and other accidents.
• Screen Damage: Coverage includes cracked or damaged displays.
• Battery Degradation: Sealed battery coverage for up to 4 years.

📋 Coverage Details

• Duration: 4 years of coverage from the purchase or upgrade date.
• Number of Claims: Unlimited claims allowed during the coverage period.

🔧 Service & Repairs

• Service Type: Repair and replacement services.
• Repair Method: Next business day on-site support.
• Replacement Type: Use of Lenovo-certified parts and refurbished models when necessary.
• Turnaround Time: Next business day on-site response.
• Parts Quality: OEM Lenovo components and certified replacements.

📞 Claims Process

• How to File: Via phone, chat, or email with direct technician access.
• Support Hours: 24/7/365 hardware and software support.
• Documentation Required: Product receipt and service confirmation.
• Claim Approval: Prompt unscripted technician solutions, with easy claim handling.
• No Hassle Promise: Streamlined process and next day onsite commitment.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones.
• Product Condition: New devices with existing 3-year onsite warranty eligible for upgrade.
• Purchase Requirements: Upgrade applies to systems with original 3-year on-site warranty.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Intentional damage or misuse.
• Commercial use not consistent with product terms.
• Software issues, viruses, or data loss.
• Accessories not listed on original purchase.
• Loss not covered unless theft protection is explicitly included.

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technicians.
• Transferable: Warranty can be transferred to a new owner.
• Cancel Anytime: Pro-rated refunds available upon cancellation.

📦 How to Purchase

• Purchase the upgrade with your new product or within the warranty period.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.