Lenovo Premier Support Plus Upgrade
Comprehensive protection and peace of mind for your Lenovo device
The Lenovo Premier Support Plus Upgrade delivers extended 4-year coverage including accidental damage protection for select ThinkCentre and desktop systems. Designed to safeguard your investment, it offers hassle-free repairs and on-site service to keep your business productive and protected.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Accidental Damage: Protection against drops, spills, and cracks
- Battery Degradation: Extended battery warranty with certified replacements
📋 Coverage Details
- Duration: 4 years of coverage, starting after the base 3-year on-site warranty
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to Lenovo’s coverage policy; certain conditions apply
🔧 Service & Repairs
- Service Type: Repair or replacement of covered components
- Repair Method: Next business day on-site support
- Replacement Type: Lenovo-certified refurbished or new parts
- Turnaround Time: Fast response within the next business day
- Parts Quality: OEM Lenovo parts and certified components
📞 Claims Process
- How to File: Access support via phone, chat, or email
- Support Hours: 24/7/365 comprehensive support availability
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically processed quickly with expert technicians
- No Hassle Promise: Unscripted solutions and easy claim handling
📱 Eligible Products
- Product Categories: Select ThinkCentre desktops and all-in-one systems such as M90, M900, M910, M920z, and X1
- Product Condition: New devices eligible for upgrade
- Purchase Requirements: Upgrade available after the initial 3-year on-site warranty
- Excluded Products: Devices outside product list, commercial misuse, or pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects not caused during coverage period
- Cosmetic damage without functional impact
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not part of original device purchase
- Loss or theft coverage not included
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance
- Transferable: Coverage may be transferable upon device sale
- Cancel Anytime: Pro-rated refund available if cancelled
📦 How to Purchase
- Available as an upgrade to existing 3-year on-site warranty devices
- Provide device details and proof of original warranty
- Receive confirmation and coverage documentation upon purchase
- Register warranty online when prompted
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
