Lenovo Premier Support Plus Upgrade
Comprehensive protection and peace of mind for your Lenovo devices.
The Lenovo Premier Support Plus Upgrade provides extended coverage with accidental damage protection for eligible ThinkCentre and ThinkCentre AIO systems. Designed to safeguard your investment, it delivers hassle-free repairs and on-site support to minimize downtime and unexpected costs.
✅ What's Covered
-
Mechanical/Electrical Failure: Hardware defects and component failures covered after manufacturer warranty period
-
Accidental Damage: Drops, spills, and cracks protection to reduce repair costs
-
Battery Degradation: Extended sealed battery warranty ensuring effective replacements
-
Normal Wear and Tear: Coverage on parts experiencing typical usage wear
📋 Coverage Details
-
Duration: 4 years of coverage starting after original 3-year warranty
-
Number of Claims: Unlimited claims during coverage term
-
Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
-
Service Type: Repair or replacement at Lenovo-certified facilities
-
Repair Method: Next business day on-site service
-
Replacement Type: New or equivalent Lenovo parts and devices
-
Turnaround Time: Fast repairs with priority parts availability
-
Parts Quality: Lenovo-certified OEM components
📞 Claims Process
-
How to File: Phone, chat, or email support channels
-
Support Hours: 24/7 availability
-
Documentation Required: Purchase receipt and device details
-
Claim Approval: Rapid response and approval process
-
No Hassle Promise: Easy claims with unscripted solutions
📱 Eligible Products
-
Product Categories: ThinkCentre M90, M900, M90a Gen2/Gen3/Pro, M910, M920z AIO, M93, X1 devices
-
Product Condition: New devices with 3-year on-site warranty
-
Purchase Requirements: Upgrade available during warranty period
-
Excluded Products: Commercial use outside scope, pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not originally included with device
- Loss (unless specified under theft coverage)
🎁 Additional Benefits
-
Tech Support: 24/7 Lenovo technical assistance included
-
Transferable: Service can transfer to new owners
-
Cancel Anytime: Pro-rated refunds available
📦 How to Purchase
- Purchase during new device acquisition or within warranty period
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register product on Lenovo portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your Lenovo investment with comprehensive coverage and enjoy worry-free ownership.