Lenovo Premier Support Plus Upgrade - 4 Years Accidental Damage Protection for ThinkCentre

Comprehensive protection and peace of mind for your Lenovo device.

The Lenovo Premier Support Plus Upgrade provides extended coverage including accidental damage protection for eligible Lenovo ThinkCentre desktop systems with an existing 3-year on-site warranty. This plan helps you avoid costly repairs and downtime through hassle-free support and repairs for up to 4 years.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures discovered after your original warranty ends.
• Accidental Damage: Coverage for drops, spills, and cracks that may occur during normal use.
• Battery Degradation: Sealed battery replacement coverage up to 4 years.
• Normal Wear and Tear: Coverage includes functional degradation of components such as hinges and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after your original 3-year warranty.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement of defective components.
• Repair Method: Next business day on-site support by certified Lenovo technicians.
• Replacement Type: New or refurbished parts/components as needed.
• Turnaround Time: Next business day on-site service ensures minimal downtime.
• Parts Quality: Lenovo-certified and OEM parts used for all repairs.

📞 Claims Process

• How to File: Claims can be made via phone, chat, or email directly with Lenovo support.
• Support Hours: 24x7x365 always-on technical assistance.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Rapid, unscripted solutions from advanced technicians.
• No Hassle Promise: Easy and fast claim resolution including on-site support if remote fixes fail.

📱 Eligible Products

• Product Categories: ThinkCentre desktops including M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, and X1.
• Product Condition: New Lenovo devices with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade available at point of sale or via Lenovo Warranty Lookup for in-warranty devices.
• Excluded Products: Devices without existing 3-year on-site warranty or commercial-use exclusions as per Lenovo policy.

❌ What's Not Covered

• Pre-existing damage or defects present before coverage begins.
• Cosmetic damage not affecting function.
• Intentional damage or misuse.
• Commercial or unauthorized business use beyond policy.
• Software issues, viruses, or data loss.
• Accessories not originally purchased with the device.
• Loss or theft (not covered under this plan).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo advanced technicians.
• Transferable: Warranty can be transferred to a new owner upon device sale.
• Cancel Anytime: Pro-rated refund available upon cancellation.

📦 How to Purchase

• Purchase upgrade with your new Lenovo device or within warranty period.
• Provide device details and proof of purchase.
• Receive confirmation and documentation for extended coverage.
• Register product on Lenovo portal if required to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement terms. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.