Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Reliable protection & peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers comprehensive coverage for eligible ThinkCentre and related systems, extending warranty service to 4 years with accident protection. This plan safeguards your investment through hassle-free repairs, accident coverage, and expert support to ensure consistent productivity.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the original manufacturer warranty period
• Accidental Damage: Coverage for drops, spills, and cracks protects your device from everyday accidents
• Battery Degradation: Lenovo-certified battery replacements minimize downtime
• Normal Wear and Tear: Coverage includes typical usage wear such as buttons and ports

📋 Coverage Details

• Duration: 4 years of coverage starting after initial 3-year on-site warranty
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: Not specified; subject to Lenovo service terms

🔧 Service & Repairs

• Service Type: Repair and replacement services including parts and labour
• Repair Method: Next business day on-site service for eligible repairs
• Replacement Type: Use of Lenovo-certified parts for repairs and replacements
• Turnaround Time: Typically next business day for on-site repairs
• Parts Quality: OEM parts and certified components used for all repairs

📞 Claims Process

• How to File: Via phone, chat, or email with Lenovo support
• Support Hours: 24/7 technical support available year-round
• Documentation Required: Proof of purchase and device details may be requested
• Claim Approval: Typically rapid approval with expert diagnosis
• No Hassle Promise: Unscripted solutions and seamless claim handling

📱 Eligible Products

• Product Categories: ThinkCentre M90 series and select Lenovo desktops and all-in-ones
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade applies for systems with original 3-year warranty
• Excluded Products: Commercial use and devices without original warranty excluded

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included on original device purchase
• Loss or theft (unless specifically included under coverage)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Coverage may be transferable to new device owners
• Cancel Anytime: Pro-rated refund policy available upon cancellation

📦 How to Purchase

• Purchase as an upgrade to existing 3-year warranty devices
• Provide product details and warranty information at time of upgrade
• Receive confirmation and updated coverage documentation from Lenovo
• Register your device online if required for service activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s comprehensive support and enjoy worry-free device ownership.