Lenovo Premier Support Plus Upgrade – Extended service agreement

Comprehensive protection for your Lenovo devices with peace of mind

The Lenovo Premier Support Plus Upgrade offers enhanced extended warranty coverage including parts, labor, and accidental damage protection for select Lenovo ThinkCentre and other desktops. This plan protects your investment against mechanical failures and common accidents while providing hassle-free, expert repair services.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Extended warranty on sealed batteries for up to 4 years

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to terms of service agreement

🔧 Service & Repairs

• Service Type: Repair and replacement by Lenovo-certified technicians
• Repair Method: Next business day on-site service
• Replacement Type: OEM parts and certified components used
• Turnaround Time: Typically completed by next business day on-site visit
• Parts Quality: OEM and Lenovo-certified parts

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Purchase receipt and device information
• Claim Approval: Fast, unscripted solutions with transparent communication
• No Hassle Promise: Streamlined process for quick resolution

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New devices with 3-year on-site warranty
• Purchase Requirements: Upgrade available during or after initial warranty period
• Excluded Products: Products outside specified models or commercial/non-standard use

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Cosmetic damage not affecting function
• Software issues, viruses, or data loss
• Accessories not purchased with original device
• Loss (unless theft coverage is specified, which it is not)

🎁 Additional Benefits

• Tech Support: 24/7 support from advanced Lenovo technicians
• Transferable: Warranty can transfer to next owner where applicable
• Sealed Battery Coverage: Up to 4 years warranty on sealed batteries

📦 How to Purchase

• Available as an upgrade to devices with existing 3-year on-site warranty
• Provide device and purchase details during warranty lookup process
• Receive coverage documents upon confirmation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.