Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers 4 years of extensive coverage including hardware, software, and accidental damage protection for select ThinkCentre and ThinkStation models. Designed to safeguard your investment, it delivers hassle-free repairs and next business day onsite support for eligible systems.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Power Surge Protection: Included to protect against electrical surge damage
• Accidental Damage: Protection against drops, spills, and cracks
• Screen Damage: Coverage included for damaged or cracked displays
• Battery Degradation: Sealed battery replacement coverage up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting from upgrade activation
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: Next business day on-site support with Lenovo-certified technicians
• Replacement Type: New or Lenovo-certified refurbished parts
• Turnaround Time: Fast response with next business day onsite service
• Parts Quality: OEM and certified Lenovo components

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7 availability for hardware and software issues
• Documentation Required: Proof of purchase and device details
• Claim Approval: Generally immediate with unscripted personalized solutions
• No Hassle Promise: Streamlined claims and service experience

📱 Eligible Products

• Product Categories: Laptops & Computers – ThinkCentre M90, M900 series, M91 series, M910, M920z AIO, X1
• Product Condition: New or within warranty period systems
• Purchase Requirements: Applicable for systems with an existing 3-year on-site warranty
• Excluded Products: Devices outside covered Lenovo models, pre-existing damage not repaired

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not impact functionality
• Intentional damage or misuse
• Commercial or heavy business use if outside warranty terms
• Software issues, viruses, and data loss
• Accessories not covered in original device purchase
• Loss unless theft coverage is explicitly purchased

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technical support
• No Lemon Guarantee: Not explicitly stated
• Transferable: Coverage can be transferred to a new device owner
• Multi-Device Discount: Not mentioned
• Cancel Anytime: Not mentioned

📦 How to Purchase

• Purchase when buying a new device or to upgrade existing warranty
• Provide device details and proof of existing warranty
• Receive confirmation and coverage documentation
• Register online if required to activate coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.