Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Comprehensive protection and peace of mind for your Lenovo devices.
The Lenovo Premier Support Plus Upgrade provides extended coverage for eligible Lenovo desktops and all-in-one computers with a 3-year on-site warranty, extending protection to 4 years. Designed to minimize downtime and costly repairs, it includes parts, labor, and next business day on-site service for hardware, software, and peripheral issues.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
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Power Surge Protection: Included for protection against electrical surges.
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Accidental Damage: Covers drops, spills, and cracks to reduce repair costs by up to 80%.
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Screen Damage: Included under accidental damage protection.
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Battery Degradation: Extended battery warranty with certified technician replacement.
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Theft Protection: Not included.
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Normal Wear and Tear: Not covered.
📋 Coverage Details
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Duration: 4 years of coverage, extending existing 3-year on-site warranty.
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Number of Claims: Unlimited claims during coverage period.
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Claim Limit: No specified maximum payout listed.
🔧 Service & Repairs
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Service Type: Repair and replacement services.
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Repair Method: Next business day on-site support.
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Replacement Type: Use of Lenovo-certified parts and refurbished or new components as necessary.
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Turnaround Time: Typically next business day response.
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Parts Quality: OEM and Lenovo-certified parts guaranteed.
📞 Claims Process
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How to File: Contact through phone, chat, or email support channels.
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Support Hours: 24/7 availability.
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Documentation Required: Proof of purchase and device details.
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Claim Approval: Prompt handling with direct technician access.
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No Hassle Promise: Unscripted troubleshooting and seamless escalation.
📱 Eligible Products
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Product Categories: Lenovo ThinkCentre M90 series, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones.
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Product Condition: New and covered under original 3-year on-site warranty.
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Purchase Requirements: Upgrade applies to systems with existing 3-year on-site warranty.
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Excluded Products: Devices without original on-site coverage or commercial misuse excluded.
❌ What's Not Covered
- Pre-existing damage or defects.
- Cosmetic damage that does not affect device function.
- Intentional damage or misuse.
- Commercial or business applications not covered.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss or theft is not covered.
🎁 Additional Benefits
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Tech Support: 24/7 direct access to advanced Lenovo technicians.
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No Lemon Guarantee: Not specified.
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Transferable: Not specified.
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Multi-Device Discount: Not specified.
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Cancel Anytime: Not specified.
📦 How to Purchase
- Purchase upgrade with new device or via warranty lookup for existing devices.
- Provide product details and original warranty information.
- Receive confirmation and extended coverage documentation.
- Register product online if required by Lenovo.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your Lenovo investment and enjoy worry-free ownership with extended, comprehensive coverage.