Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade provides 4 years of extended accidental damage protection for select Lenovo desktops and all-in-one PCs. This plan covers hardware, software, and peripheral issues to keep your devices running smoothly with hassle-free repairs and on-site support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty.
• Accidental Damage: Drops, spills, cracks, and other accidental damages included.
• Battery Degradation: Extended battery warranty and replacements handled by Lenovo-certified technicians.
• Normal Wear and Tear: Coverage includes typical wear such as buttons and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Not specified; standard Lenovo service applies.

🔧 Service & Repairs

• Service Type: Repair or replacement by certified technicians.
• Repair Method: Next business day on-site support.
• Replacement Type: New or equivalent refurbished parts and devices.
• Turnaround Time: Fast, with priority parts and service.
• Parts Quality: OEM and Lenovo-certified components.

📞 Claims Process

• How to File: Via phone, chat, or email with unscripted technician support.
• Support Hours: 24/7, 365 days a year.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Typically immediate with advanced troubleshooting.
• No Hassle Promise: Easy claim process with direct access to advanced technicians.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and AIOs.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade available with new purchase or via warranty lookup.
• Excluded Products: Devices not listed or outside standard warranty terms.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Intentional damage or misuse.
• Commercial or business-use exclusions as per warranty document.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft (not covered under this plan).

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced technicians.
• Transferable: Service plan may be transferable subject to Lenovo policy.

📦 How to Purchase

• Purchase during new device checkout or upgrade existing warranty online.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation.
• Register product as required for support eligibility.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.