Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years
Comprehensive protection and peace of mind for your Lenovo devices.
The Lenovo Premier Support Plus Upgrade extends your device coverage to 4 years with on-site support and includes accidental damage protection. It is designed for select ThinkCentre and ThinkStation models, providing hassle-free repairs and ensuring your technology investment is safeguarded.
✅ What's Covered
- Mechanical/Electrical Failure: Component defects and failures covered beyond the manufacturer warranty period
- Accidental Damage: Protection against drops, spills, and cracks
- Battery Degradation: Coverage for sealed battery replacement during warranty term
- Normal Wear and Tear: Includes coverage of battery and other standard usage issues
📋 Coverage Details
- Duration: 4 years of coverage starting after initial 3-year onsite warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No stated maximum payout; parts and labor fully covered
🔧 Service & Repairs
- Service Type: Repair or replacement of covered components
- Repair Method: Next business day on-site support
- Replacement Type: New or certified refurbished parts
- Turnaround Time: Next business day on-site response
- Parts Quality: Lenovo-certified OEM parts
📞 Claims Process
- How to File: By phone, chat, or email with direct access to advanced technicians
- Support Hours: 24/7/365 support availability
- Documentation Required: Proof of purchase and device information
- Claim Approval: Rapid assessment and resolution
- No Hassle Promise: Unscripted solutions and easy claim process
📱 Eligible Products
- Product Categories: Laptops & Computers (ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1)
- Product Condition: New devices with existing 3 year on-site warranty
- Purchase Requirements: Upgrade to extend existing warranty via Warranty Lookup function
- Excluded Products: Non-covered models and out-of-scope devices
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Commercial or business use beyond warranty terms
- Accessories not included at original purchase
🎁 Additional Benefits
- Tech Support: Direct access to senior technicians 24/7/365
- Transferable: Warranty may be transferable upon resale
- Cancel Anytime: Subject to Lenovo policies on cancellation and refunds
📦 How to Purchase
- Purchase at the time of device sale or upgrade existing service
- Provide product details and proof of existing warranty
- Receive confirmation and coverage documentation
- Register product if required for warranty activation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your technology investment and enjoy worry-free ownership with Lenovo Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
