Lenovo Premier Support Plus Upgrade - 4-Year Extended Warranty

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage for select ThinkCentre and ThinkStation systems with a 3-year onsite warranty. This plan delivers faster issue resolution, financial protection, and seamless onsite support to keep your business running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware failures and defects after the manufacturer warranty period.
• Power Surge Protection: Protection against damage caused by electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks including accidental damage protection.
• Screen Damage: Protection for cracked or damaged displays.
• Battery Degradation: Coverage includes sealed battery replacement for up to 4 years.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years, starting after the initial 3-year onsite warranty.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement of faulty parts and labor included.
• Repair Method: Next business day onsite support for eligible issues.
• Replacement Type: OEM parts and certified components used.
• Turnaround Time: Next business day onsite response.
• Parts Quality: Lenovo-certified replacement parts.

📞 Claims Process

• How to File: Via phone, chat, or email contact with direct access to advanced technicians.
• Support Hours: 24/7/365 support availability.
• Documentation Required: Purchase receipt and device details.
• Claim Approval: Fast approval, unscripted solutions tailored per case.
• No Hassle Promise: Easy claim process with next-day onsite support when needed.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 and Gen 3, M910, M920z AIO, M93, X1 desktop computers.
• Product Condition: New devices with original warranty.
• Purchase Requirements: Must be purchased or upgraded within warranty lookup function guidelines.
• Excluded Products: Devices used commercially beyond allowed scope or with pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects present before coverage.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse of the device.
• Commercial or business use outside plan terms.
• Software issues, viruses, data loss.
• Accessories not originally included with the device.
• Loss unless related to covered accidental damage.

🎁 Additional Benefits

• Tech Support: Direct access to advanced Lenovo technicians 24/7.
• No Lemon Guarantee: Not specified.
• Transferable: May be transferred if allowed under plan terms.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Pro-rated refunds available upon cancellation.

📦 How to Purchase

• Purchase alongside your Lenovo device or via warranty lookup for upgrades.
• Provide proof of purchase and device details.
• Receive confirmation with coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and avoid unexpected repair costs with Lenovo Premier Support Plus.