Lenovo Premier Support Plus Upgrade - Extended service agreement - 4 years

Comprehensive protection for your Lenovo devices with peace of mind and hassle-free repairs.

The Lenovo Premier Support Plus Upgrade provides enhanced coverage including parts, labour, and accidental damage for ThinkCentre and ThinkCentre AIO systems. Eligible systems benefit from financial protection, fast issue resolution, and on-site repairs to keep your business productive and secure.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects following the manufacturer warranty period.
• Power Surge Protection: Included protection against damage from electrical surges.
• Accidental Damage: Coverage for drops, spills, cracks, and other accidental damages.
• Screen Damage: Protection for cracked or damaged displays.
• Battery Degradation: Includes extended battery warranty and sealed battery coverage for up to 4 years.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of on-site coverage starting after the initial 3-year warranty period.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components and parts.
• Repair Method: Next business day on-site service by Lenovo-certified technicians.
• Replacement Type: New or certified refurbished parts and components.
• Turnaround Time: Typically next business day on-site repair.
• Parts Quality: Lenovo-certified OEM parts.

📞 Claims Process

• How to File: Via phone, chat, or email to Lenovo support.
• Support Hours: 24/7/365 availability.
• Documentation Required: Product information and proof of purchase.
• Claim Approval: Fast approval with unscripted solutions from advanced technicians.
• No Hassle Promise: Easy claims process with next business day onsite support.

📱 Eligible Products

• Product Categories: Laptops & Computers – ThinkCentre models such as M90, M900, M90a Gen2/3, M910, M920z AIO, M93, X1.
• Product Condition: New systems with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applies for systems with an active 3-year on-site warranty.
• Excluded Products: Devices without original warranty, commercial misuse, or pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse.
• Commercial or business use outside of warranty terms.
• Software issues, viruses, data loss.
• Accessories not included in original purchase.
• Loss unless theft protection is explicitly included.

🎁 Additional Benefits

• Tech Support: 24/7 technical support for hardware and software issues.
• No Lemon Guarantee: Not specified.
• Transferable: Coverage may be transferable depending on Lenovo terms.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Pro-rated refund policy may apply.

📦 How to Purchase

• Purchase while buying a new Lenovo device or upgrade existing service with Warranty Lookup.
• Provide product details and warranty proof.
• Receive confirmation and service documents.
• Register your warranty with Lenovo if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with fast, comprehensive coverage and expert on-site support.