Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1

Comprehensive protection for your Lenovo devices with peace of mind and hassle-free support.

The Lenovo Premier Support Plus Upgrade provides extended on-site service, parts, and labour coverage tailored for select Lenovo ThinkCentre and desktop models. This 4-year plan offers financial protection and faster issue resolution including accidental damage coverage, minimizing downtime and repair costs.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware failures and defects beyond the system's original warranty period.
• Power Surge Protection: Included for damage caused by electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks to protect against real-life accidents.
• Screen Damage: Repair or replacement for damaged displays.
• Battery Degradation: Replacement for sealed battery issues during coverage term.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered under this plan.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty ends.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: Coverage subject to Lenovo's standard service terms; no maximum payout explicitly stated.

🔧 Service & Repairs

• Service Type: Repair or replacement with parts and labour included.
• Repair Method: Next business day on-site support to minimize downtime.
• Replacement Type: OEM parts and Lenovo-certified technician services used.
• Turnaround Time: Next business day onsite service guaranteed as part of the plan.
• Parts Quality: Lenovo-certified and genuine OEM parts.

📞 Claims Process

• How to File: Contact Lenovo support via phone, chat, or email for unscripted solutions; escalation to on-site if needed.
• Support Hours: 24/7/365 availability for hardware and software issues.
• Documentation Required: Proof of purchase and product details as requested.
• Claim Approval: Typically fast, with direct access to advanced technicians.
• No Hassle Promise: Easy claim process backed by Lenovo's Premier Support team.

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90 series, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1 desktops).
• Product Condition: New devices with existing 3-year onsite warranty.
• Purchase Requirements: Upgrade applies for systems already under 3-year warranty.
• Excluded Products: Products outside designated Lenovo ThinkCentre models; commercial use exclusions not specified.

❌ What's Not Covered

• Pre-existing damage or defects before plan purchase.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Software issues, viruses, or data loss.
• Loss or theft of device not covered.
• Accessories not included with original purchase.

🎁 Additional Benefits

• Tech Support: 24/7 technical support for hardware and software issues.
• Transferable: Coverage can be transferred to a new device owner upon sale.
• Cancel Anytime: Pro-rated refund policy available upon cancellation.

📦 How to Purchase

• Purchase upgrade while buying new Lenovo device or via Warranty Lookup to extend existing coverage.
• Provide device details and proof of current warranty status.
• Receive confirmation and official coverage documentation.
• Register product online with Lenovo if required to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.