Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices, delivering peace of mind and financial security.

The Lenovo Premier Support Plus Upgrade provides extended warranty coverage with accidental damage protection for select Lenovo ThinkCentre and desktop systems. Designed for devices with an existing 3-year on-site warranty, this 4-year plan offers hassle-free repairs and investment protection to keep your business productive.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and failures beyond the manufacturer warranty period.
• Power Surge Protection: Included as part of enhanced coverage.
• Accidental Damage: Protection against drops, spills, and cracks.
• Screen Damage: Coverage of cracked or damaged displays.
• Battery Degradation: Sealed battery replacement for up to 4 years.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage following the initial 3-year warranty period.
• Number of Claims: Unlimited claims within the coverage term.
• Claim Limit: Subject to plan terms; coverage includes parts and labour.

🔧 Service & Repairs

• Service Type: Repair and replacement services provided.
• Repair Method: On-site next business day service.
• Replacement Type: OEM parts and certified refurbished components.
• Turnaround Time: Next business day on-site support.
• Parts Quality: Lenovo-certified components.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7/365 availability.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Rapid response with unscripted solutions.
• No Hassle Promise: Streamlined process for efficient issue resolution.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 all-in-one desktops.
• Product Condition: New and currently under 3-year on-site warranty.
• Purchase Requirements: Upgrade applies to systems with existing 3-year warranty.
• Excluded Products: Devices outside of eligible models or without base warranty.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Cosmetic damage not affecting functionality.
• Intentional damage or misuse.
• Commercial use outside of stated eligibility.
• Software issues, viruses, or data loss.
• Accessories not listed on original purchase.
• Loss (unless theft coverage is separately purchased).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase as an upgrade during or after original device purchase.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documents.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.