Lenovo Premier Support Plus Upgrade
Comprehensive protection and peace of mind for your Lenovo devices
The Lenovo Premier Support Plus Upgrade offers extensive support and protection for eligible Lenovo ThinkCentre and ThinkStation products, including accidental damage and hardware issues. Designed for systems with existing 3-year on-site warranty, it extends coverage to 4 years, ensuring hassle-free repairs and minimizing downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Included in coverage
- Accidental Damage: Protection against drops, spills, and other accidents
- Screen Damage: Covered under accidental damage protection
- Battery Degradation: Extended battery warranty and sealed battery coverage up to 4 years
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 4 years of coverage, extending an existing 3-year on-site warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Repair or replacement
- Repair Method: On-site next business day support
- Replacement Type: New or certified refurbished parts
- Turnaround Time: Next business day on-site service
- Parts Quality: Lenovo-certified OEM parts
📞 Claims Process
- How to File: Phone, chat, or email support with direct access to advanced technicians
- Support Hours: 24/7/365 availability
- Documentation Required: Proof of purchase and product information
- Claim Approval: Typically resolved with direct technician support; expedited for on-site issues
- No Hassle Promise: Unscripted solutions and dedicated support ensure a smooth claims process
📱 Eligible Products
- Product Categories: Laptops & Computers – ThinkCentre M90 series, M920z AIO, ThinkStation and similar models
- Product Condition: New devices with existing 3-year on-site warranty
- Purchase Requirements: Upgrade applies to eligible systems with active warranties
- Excluded Products: Devices without original warranty, commercial rental use
❌ What's Not Covered
- Pre-existing damage or defects before coverage
- Cosmetic damage not affecting device function
- Intentional damage or misuse
- Commercial or business rental use
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft coverage is purchased separately
🎁 Additional Benefits
- Tech Support: 24/7 direct access to advanced Lenovo technicians
- No Lemon Guarantee: Not specified
- Transferable: Coverage may be transferable with terms
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase as an upgrade with new device or via warranty lookup
- Provide product details and proof of existing warranty
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
