Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site

Comprehensive protection and peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers advanced coverage for ThinkCentre and related Lenovo systems, including parts and labor with on-site support. This plan extends your warranty to 4 years and includes accidental damage protection to help safeguard your investment and reduce unexpected repair costs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the standard manufacturer warranty
• Accidental Damage: Protection against drops, spills, and cracks to minimize repair expenses
• Battery Degradation: Sealed battery coverage ensures efficient battery replacement for up to 4 years
• Normal Wear and Tear: Coverage includes common usage wear on eligible components

📋 Coverage Details

• Duration: 4 years of coverage starting from original warranty expiry
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: No stated maximum payout, subject to terms

🔧 Service & Repairs

• Service Type: Repair and replacement including parts and labor
• Repair Method: Next business day on-site service for eligible claims
• Replacement Type: OEM-certified parts and components
• Turnaround Time: Fast resolution usually by next business day
• Parts Quality: Lenovo-certified new or refurbished parts

📞 Claims Process

• How to File: Via phone, email, or chat with direct access to advanced technicians
• Support Hours: 24/7 technical support available
• Documentation Required: Proof of purchase and device information
• Claim Approval: Rapid assessment and approval process
• No Hassle Promise: Unscripted, customer-focused solutions to minimize downtime

📱 Eligible Products

• Product Categories: Eligible for ThinkCentre M90 series, M910, M920z AIO, X1 desktop devices
• Product Condition: New devices with original 3-year on-site warranty
• Purchase Requirements: Can be added at purchase or as an upgrade to existing service
• Excluded Products: Devices outside listed models or without original warranty coverage

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start
• Intentional damage, misuse, or negligence
• Commercial or unauthorized use beyond listed eligibility
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft not covered under this plan

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technicians
• Transferable: Coverage can be transferred if device is resold
• No Lemon Guarantee: Replacement if device fails multiple times (as per terms)

📦 How to Purchase

• Purchase with new device or upgrade via Warranty Lookup within allowed timeframe
• Provide product details and proof of original warranty
• Receive confirmation and full coverage documentation
• Register product online if required for faster claim processing

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with extended accidental damage coverage and expert support.