Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Peace of mind with comprehensive protection and accelerated service

The Lenovo Premier Support Plus Upgrade offers an extended 4-year warranty including Accidental Damage Protection for select Lenovo desktop and All-in-One systems like ThinkCentre M90 and M920z. This plan safeguards your investment against mechanical defects, accidents, and battery issues with hassle-free repairs and expert on-site support.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures beyond the original manufacturer warranty
• Accidental Damage: Drops, spills, and cracks to keep your device protected from real-life accidents
• Battery Degradation: Battery replacement coverage for sealed Lenovo-certified batteries up to 4 years
• Normal Wear and Tear: Includes coverage for common usage wear such as buttons and hinges

📋 Coverage Details

• Duration: 4 years of coverage from purchase date
• Number of Claims: Unlimited claims allowed during coverage period
• Claim Limit: Subject to terms of service, typical repair/replacement limits apply

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: On-site service provided next business day when issues cannot be resolved remotely
• Replacement Type: New or Lenovo-certified refurbished components or devices
• Turnaround Time: Next business day on-site service for unresolved issues
• Parts Quality: Lenovo certified parts and technicians ensure quality and reliability

📞 Claims Process

• How to File: Contact Lenovo support via phone, chat, or email
• Support Hours: 24/7 availability for hardware and software issues
• Documentation Required: Proof of purchase and device details
• Claim Approval: Rapid assessment with direct technician engagement and unscripted solutions
• No Hassle Promise: Easy claim submission and seamless support experience

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1 desktop and all-in-one PCs
• Product Condition: New Lenovo systems with existing 3-year onsite warranty
• Purchase Requirements: Upgrade intended for systems originally covered with 3-year onsite warranty
• Excluded Products: Non-eligible Lenovo product lines and those without existing onsite warranty

❌ What's Not Covered

• Pre-existing damage or defects prior to plan activation
• Intentional damage, misuse, or unauthorized repairs
• Software-related issues, data loss, or virus infections
• Loss or theft without explicit coverage (not included here)
• Accessories not originally included with the covered device

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technicians
• Transferable: Service plan can be transferred to new owners (subject to terms)
• Cancel Anytime: Possible pro-rated refunds if canceled early
• Accidental Damage Protection: Covers repairs for drops, spills, and cracks to reduce repair costs

📦 How to Purchase

• Purchase at the time of new device purchase or via Lenovo Warranty Lookup afterwards
• Provide device serial number and purchase details
• Receive confirmation and service documents electronically
• Register your plan online if required for service activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.