Lenovo Premier Support Plus Upgrade – Extended service agreement – 4 Years

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers 4 years of advanced coverage designed for selected ThinkCentre models, providing financial protection and hassle-free repairs including accidental damage. This upgrade ensures your investment is safeguarded beyond the standard warranty for worry-free ownership.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer’s warranty expires
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Sealed battery replacement coverage for up to 4 years

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3 year on-site warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo’s policy, covering parts and labor

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: On-site next business day service
• Replacement Type: OEM parts and certified refurbished components as needed
• Turnaround Time: Next business day onsite support
• Parts Quality: Lenovo-certified parts and technicians

📞 Claims Process

• How to File: Via phone, chat, or email to Lenovo support
• Support Hours: 24/7 support availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Rapid response with unscripted solutions
• No Hassle Promise: Easy claim process with direct access to advanced technicians

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 and 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops
• Product Condition: New devices with existing 3 year on-site warranty
• Purchase Requirements: Upgrade applies only to systems with 3 years on-site warranty
• Excluded Products: Devices outside listed models or warranties not matching terms

❌ What's Not Covered

• Pre-existing damage or defects before coverage
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not originally included with the device
• Loss not related to accidental damage (theft not covered)

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technicians for unscripted solutions
• Transferable: Upgrade transferable to new owner upon resale
• Accidental Damage Protection: Reduces repair costs up to 80%

📦 How to Purchase

• Purchase with a new Lenovo device or upgrade existing warranty via Lenovo Warranty Lookup
• Provide proof of prior warranty and system details
• Receive confirmation and plan documentation
• Register your coverage online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.