Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo device

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage, including hardware and software support, for select Lenovo ThinkCentre and related models. It protects your investment with hassle-free repairs, accidental damage coverage, and expert on-site service ensuring your device stays productive.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and failures beyond the manufacturer warranty period
• Power Surge Protection: Included to protect against electrical surge damage
• Accidental Damage: Coverage for drops, spills, and cracks included
• Screen Damage: Included as part of accidental damage protection
• Battery Degradation: Sealed battery coverage up to 4 years ensuring efficient replacement

📋 Coverage Details

• Duration: 4 years from purchase or upgrade activation
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: No specified maximum payout limits

🔧 Service & Repairs

• Service Type: Repair or replacement of covered parts and hardware
• Repair Method: On-site service with next business day response
• Replacement Type: New or Lenovo-certified refurbished components
• Turnaround Time: Next business day on-site support when issue cannot be resolved remotely
• Parts Quality: Lenovo-certified OEM parts and technicians

📞 Claims Process

• How to File: Support via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24x7x365 always-on hardware and software support
• Documentation Required: Proof of purchase and device information typically required
• Claim Approval: Fast unscripted solutions and service coordination
• No Hassle Promise: Clear and smooth claims process with expert guidance

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre models including M90, M900, M90a Gen 2/3, M910, M920z AIO, X1 and M93
• Product Condition: New devices with 3-year on-site warranty
• Purchase Requirements: Upgrade applicable up to 4 years coverage
• Excluded Products: Non-Lenovo devices, commercial use outside warranty terms

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Cosmetic damage without functional impact
• Software issues, viruses, or data loss
• Non-original accessories
• Loss unless theft coverage included (not specified)

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technicians for hardware and software
• Transferable: Option to transfer coverage for device resale (assumed standard)

📦 How to Purchase

• Purchase with new device or upgrade via Lenovo Warranty Lookup
• Provide required product and purchase details
• Receive confirmation and coverage documents from Lenovo
• Register product online if required to activate service

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to Lenovo's protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.