Lenovo Premier Support Plus Upgrade - Extended service agreement
Comprehensive protection and peace of mind for your Lenovo devices
The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage for select Lenovo systems including ThinkCentre and ThinkCentre All-in-One models. It provides hassle-free repairs, faster issue resolution, and financial protection against accidental damage and hardware failures to help maximize your productivity.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Accidental Damage: Protection against drops, spills, and other accidents
- Screen Damage: Cracked or damaged displays covered
- Battery Degradation: Sealed battery replacement coverage for up to 4 years
📋 Coverage Details
- Duration: 4 years of coverage from the start of the on-site warranty period
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to Lenovo's service terms
🔧 Service & Repairs
- Service Type: Repair or replacement of covered components
- Repair Method: Next business day on-site service
- Replacement Type: Lenovo-certified refurbished or new parts
- Turnaround Time: Next business day response and repairs
- Parts Quality: Lenovo-certified components and technicians
📞 Claims Process
- How to File: Phone, chat, or email support portals
- Support Hours: 24/7/365 hardware and software support
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically immediate or within one business day
- No Hassle Promise: Direct access to advanced technicians for unscripted solutions
📱 Eligible Products
- Product Categories: Laptops & Computers (ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1)
- Product Condition: New devices with existing 3-year on-site warranty
- Purchase Requirements: Upgrade compatible when purchased within warranty period
- Excluded Products: Devices outside warranty or commercial use exclusions
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage
- Cosmetic damage that does not affect functionality
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in original product purchase
🎁 Additional Benefits
- Tech Support: 24/7 premium hardware and software support
- Transferable: Warranty can be transferred to new owner
- Cancel Anytime: Pro-rated refund available upon cancellation
📦 How to Purchase
- Purchase with your new Lenovo device or via warranty upgrade
- Provide product details and proof of purchase
- Receive confirmation and documentation of coverage
- Register your device online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your Lenovo investment and enjoy worry-free ownership with Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
