Lenovo Premier Support Plus Upgrade
Comprehensive protection and peace of mind for your devices
The Lenovo Premier Support Plus Upgrade offers extensive coverage including accidental damage protection for select ThinkCentre desktop models. Designed for systems with 3 years on-site warranty, this 4-year plan extends your support with priority repairs and data protection to keep your business productive.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty period
- Power Surge Protection: Included coverage for damage caused by electrical surges
- Accidental Damage: Protection against drops, spills, and cracks
- Battery Degradation: Warranty on sealed battery for up to 4 years
📋 Coverage Details
- Duration: 4 years of coverage starting after factory warranty
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: No specified payout limit; coverage based on repair or replacement
🔧 Service & Repairs
- Service Type: Repair or replacement
- Repair Method: Next business day on-site support
- Replacement Type: OEM or certified refurbished components
- Turnaround Time: Next business day service guaranteed
- Parts Quality: Lenovo-certified parts and technicians
📞 Claims Process
- How to File: Phone, chat, or email with direct access to advanced technicians
- Support Hours: 24/7/365 support availability
- Documentation Required: Proof of purchase and device details
- Claim Approval: Prompt reviews with unscripted solutions
- No Hassle Promise: Easy claims process with customer-focused support
📱 Eligible Products
- Product Categories: ThinkCentre desktop models M90 series, M900, M910, M920z AIO
- Product Condition: New devices with existing 3-year on-site warranty
- Purchase Requirements: Upgrade for products with 3 years on-site coverage
- Excluded Products: Devices without qualifying on-site warranty or commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects prior to plan activation
- Cosmetic damage that does not impair function
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not originally included with the device
- Loss unless theft coverage is specified (not included)
🎁 Additional Benefits
- Tech Support: Always-on 24x7 hardware & software assistance
- Transferable: Coverage can be transferred to new device owner
- Cancel Anytime: Pro-rated refunds available upon cancellation
📦 How to Purchase
- Purchase during device acquisition or upgrade within eligibility period
- Provide product and warranty details for verification
- Receive confirmation and warranty documentation
- Register product online if required for full activation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with prioritized on-site repairs and comprehensive accidental damage coverage.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
