Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your device investment.

The Lenovo Premier Support Plus Upgrade offers extensive coverage tailored for select ThinkCentre and Lenovo desktop systems, combining hardware and software support with accident protection to reduce repair costs and ensure hassle-free service.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty.
• Accidental Damage: Protection against drops, spills, and cracks.
• Battery Degradation: Extended battery warranty including sealed battery coverage for up to 4 years.
• Normal Wear and Tear: Coverage includes button, hinge, and port wear.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to Lenovo’s service terms; parts and labor included.

🔧 Service & Repairs

• Service Type: Repair and replacement covered.
• Repair Method: Next business day on-site support.
• Replacement Type: OEM parts and certified refurbished components.
• Turnaround Time: Next business day service for on-site repairs.
• Parts Quality: Lenovo-certified parts used exclusively.

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7 year-round availability.
• Documentation Required: Purchase receipt and device information.
• Claim Approval: Typically immediate or same-day resolution.
• No Hassle Promise: Easy, unscripted support and next business day on-site service if remote resolution is unavailable.

📱 Eligible Products

• Product Categories: ThinkCentre M series desktops including M90, M900, M93, and select AIO models.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Must upgrade within warranty lookup eligibility period.
• Excluded Products: Devices without qualifying initial warranty or commercial use exclusions apply.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Intentional damage or misuse.
• Software issues, viruses, or data loss.
• Accessories not included with original purchase.
• Loss unless theft protection is specifically included.

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technicians.
• Transferable: Coverage can be transferred to new owner upon device resale.
• No Lemon Guarantee: Replacement options after repeated repairs.

📦 How to Purchase

• Purchase alongside new device or upgrade existing service via Lenovo Warranty Lookup.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documents.
• Register product online if required for activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.