Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 Years
Comprehensive protection for your Lenovo devices, ensuring peace of mind and hassle-free repairs.
The Lenovo Premier Support Plus Upgrade provides advanced coverage for select Lenovo desktops, including ThinkCentre M90, M900, and others, extending your service agreement to 4 years. It safeguards your investment with fast on-site support and protection against accidental damage and battery issues.
✅ What's Covered
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Mechanical/Electrical Failure: Coverage for defects and hardware failures beyond the manufacturer warranty period.
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Accidental Damage: Protection from drops, spills, and cracks.
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Battery Degradation: Coverage includes sealed battery replacement within the term.
📋 Coverage Details
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Duration: 4 years of coverage starting from the original warranty start date.
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Number of Claims: Unlimited claims over the coverage duration.
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Claim Limit: No explicit maximum payout per claim stated.
🔧 Service & Repairs
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Service Type: Repair or replacement service.
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Repair Method: Next business day on-site service.
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Replacement Type: New or equivalent refurbished parts/components.
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Turnaround Time: Next business day on-site response.
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Parts Quality: Lenovo-certified technicians using OEM parts.
📞 Claims Process
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How to File: Contact Lenovo support via phone, chat, or email.
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Support Hours: 24/7 availability.
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Documentation Required: Proof of purchase and product details.
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Claim Approval: Typically prompt response with no scripting for solutions.
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No Hassle Promise: Easy claim process with unscripted, expert support.
📱 Eligible Products
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Product Categories: Lenovo ThinkCentre desktops including M90, M900, M90a Gen 2/3, and models listed.
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Product Condition: New devices with existing 3-year on-site warranty.
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Purchase Requirements: Must upgrade or purchase alongside qualifying device.
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Excluded Products: Not specified but commercial misuse or pre-existing damage likely excluded.
❌ What's Not Covered
- Pre-existing damage or defects.
- Intentional damage or misuse.
- Software issues, viruses, or data loss.
- Accessories not originally purchased with the product.
- Loss (unless covered under accidental damage policy).
🎁 Additional Benefits
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Tech Support: 24/7 technical support for hardware, software, and peripherals.
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Transferable: Warranty can be transferred to a new owner.
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Accidental Damage Protection: Reduces repair costs by up to 80%.
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Keep Your Drive: Retain ownership of your hard drive upon replacement.
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Sealed Battery Coverage: Lenovo-certified battery replacements to minimize downtime.
📦 How to Purchase
- Purchase with your new device or upgrade via Warranty Lookup.
- Provide product details and receipt at time of purchase.
- Receive confirmation and coverage documentation.
- Register your product online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.