Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices with peace of mind.
The Lenovo Premier Support Plus Upgrade offers 4 years of extended warranty coverage with accidental damage protection for select ThinkCentre and ThinkPad systems. Designed to minimize downtime and protect your investment, it covers hardware and software issues along with accidental damage such as spills and drops.
✅ What's Covered
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Mechanical/Electrical Failure: Defects and hardware failures after manufacturer warranty ends
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Accidental Damage: Protection against drops, spills, and cracks
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Battery Degradation: Sealed battery replacement coverage for up to 4 years
📋 Coverage Details
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Duration: 4 years of coverage from purchase or warranty upgrade date
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Number of Claims: Unlimited claims within coverage period
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Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
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Service Type: Repair or replacement for covered issues
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Repair Method: On-site support available next business day
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Replacement Type: Lenovo-certified refurbished or new parts and components
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Turnaround Time: Fast repairs and next-business-day service
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Parts Quality: OEM and certified Lenovo parts
📞 Claims Process
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How to File: Submit claims via phone, chat, or email
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Support Hours: 24/7 availability for hardware and software support
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Documentation Required: Proof of purchase and device information
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Claim Approval: Rapid turnaround for approval decisions
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No Hassle Promise: Easy claims process with unscripted technician support
📱 Eligible Products
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Product Categories: Laptops & Computers including ThinkCentre M90, M900, M90a Gen 2 and 3, M910, M920z AIO, M93, X1
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Product Condition: New devices with original 3-year on-site warranty
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Purchase Requirements: Upgrade applies to systems with existing 3-year on-site warranty
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Excluded Products: Devices without original 3-year warranty or commercial-use only
❌ What's Not Covered
- Pre-existing damage or defects present before coverage
- Intentional damage or misuse
- Cosmetic damage not affecting function
- Software issues, viruses, or data loss
- Accessories not originally included with product
- Loss unless theft protection is included (not applicable here)
🎁 Additional Benefits
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Tech Support: 24/7 expert hardware and software support
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Sealed Battery Coverage: Efficient battery replacement minimizing downtime
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Transferable: Warranty benefits are transferable upon device resale
📦 How to Purchase
- Buy with new device or upgrade via Warranty Lookup
- Provide product and purchase information for coverage activation
- Receive confirmation and documentation for your warranty plan
- Register product online if required to activate coverage
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.