Lenovo Premier Support Plus Upgrade - Extended Service Agreement

Comprehensive protection and fast, hassle-free repairs for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended warranty coverage including accidental damage protection for eligible Lenovo ThinkCentre and related models. This plan ensures financial protection and prompt, expert assistance for hardware, software, and peripherals.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Included to protect against electrical surges.
• Accidental Damage: Covers drops, spills, and cracks to minimize repair costs.
• Screen Damage: Covers cracked or damaged displays.
• Battery Degradation: Sealed battery replacement coverage for up to 4 years.
• Theft Protection: Not included.
• Normal Wear and Tear: Not included.

📋 Coverage Details

• Duration: 4 years of coverage starting from date of purchase or warranty upgrade.
• Number of Claims: Unlimited claims allowed under the plan.
• Claim Limit: Subject to Lenovo’s standard warranty terms and conditions.

🔧 Service & Repairs

• Service Type: Repair or replacement of faulty components and coverage for accidental damage.
• Repair Method: On-site service with next business day response.
• Replacement Type: Lenovo-certified refurbished or new parts and devices.
• Turnaround Time: Typically next business day on-site repair.
• Parts Quality: Certified Lenovo OEM parts.

📞 Claims Process

• How to File: Claims can be initiated by phone, chat, or email.
• Support Hours: 24/7 availability to assist with support and claims.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Fast approval process handled by Lenovo technicians.
• No Hassle Promise: Easy claims process with expert assistance.

📱 Eligible Products

• Product Categories: Laptops & Computers including ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, and X1 models.
• Product Condition: New and eligible devices with existing 3-year on-site manufacturer warranty.
• Purchase Requirements: Must upgrade within warranty lookup window or during purchase.
• Excluded Products: Commercial misuse and pre-existing damage are not covered.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage not affecting device function.
• Intentional damage or misuse of the device.
• Commercial or business use outside of warranty terms.
• Software issues, viruses, and data loss.
• Accessories not listed in original purchase.
• Loss of device unless theft protection included (not applicable).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• No Lemon Guarantee: Not specified.
• Transferable: Coverage can be transferred to new owner under Lenovo policies.
• Multi-Device Discount: Not applicable.
• Cancel Anytime: Pro-rated refunds available upon cancellation.

📦 How to Purchase

• Purchase alongside your device or upgrade existing warranty via Warranty Lookup.
• Provide product and receipt details at purchase.
• Receive confirmation and warranty coverage documents.
• Register your product online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.