Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site

Comprehensive protection for your Lenovo devices with peace of mind and hassle-free service.

The Lenovo Premier Support Plus Upgrade provides advanced coverage for select ThinkCentre and ThinkStation models, protecting your investment from mechanical failures, accidental damage, and battery degradation with expert on-site support. This extended service agreement ensures fast, reliable repairs and reduces unexpected expenses over 4 years.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures beyond the manufacturer warranty period.
• Power Surge Protection: Covered through enhanced service support.
• Accidental Damage: Protection against drops, spills, and cracks.
• Battery Degradation: Sealed battery coverage with certified technician replacement.
• Normal Wear and Tear: Repairs for common wear items like buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to plan terms and conditions with priority parts and labor.

🔧 Service & Repairs

• Service Type: Repair or replacement covered under the agreement.
• Repair Method: On-site next business day service for eligible issues.
• Replacement Type: New or certified refurbished components as needed.
• Turnaround Time: Next business day on-site response for hardware issues.
• Parts Quality: Lenovo-certified OEM parts and expert technician service.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7 availability for hardware and software support.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Rapid diagnosis with expert unscripted solutions.
• No Hassle Promise: Easy and fast claim processing to minimize downtime.

📱 Eligible Products

• Product Categories: Selected Lenovo ThinkCentre and ThinkStation desktops and AIOs.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applies within warranty extension guidelines.
• Excluded Products: Devices without original 3-year on-site warranty or commercial misuse.

❌ What's Not Covered

• Pre-existing damage or manufacturing defects upon original purchase.
• Intentional damage or misuse of device.
• Software, viruses, or data loss issues.
• Loss or theft (not covered under this plan).
• Accessories not included in original product purchase.

🎁 Additional Benefits

• Tech Support: 24/7 expert support covering hardware, software, and peripherals.
• Sealed Battery Coverage: Lenovo-certified battery replacement to reduce downtime.
• Transferable: Warranty benefits may transfer with device ownership.

📦 How to Purchase

• Available as an upgrade during or after your initial purchase within Lenovo's warranty extension policies.
• Provide device details and proof of existing warranty.
• Receive confirmation and warranty documentation upon purchase.
• Register coverage online if required by Lenovo.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.